At Suelen’s Cleaning Service, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, [Your Website URL], or use our services.
Information We Collect
We collect both personal and non-personal information from our users. This information may include, but is not limited to:
Personal Information: Name, email address, phone number, postal address, payment information, and other details provided when you request a quote, fill out a contact form, or use our services.
Non-Personal Information: Browsing behavior, IP addresses, location data, and other analytics gathered through cookies and similar technologies.
How We Use Your Information
The information we collect is used to:
Provide, improve, and personalize our cleaning services.
Process transactions and send you invoices or receipts.
Communicate with you regarding quotes, bookings, or customer support.
Send marketing emails or promotions (you may opt-out at any time).
Analyze website traffic and user behavior for better service delivery.
Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information with:
Service Providers: Third-party companies that assist in payment processing, email marketing, and other operational needs.
Legal Compliance: If required by law or to protect our rights, we may disclose your information to comply with legal processes.
Cookies and Tracking Technologies
Our website uses cookies to improve your browsing experience, analyze traffic, and personalize content. Cookies help us understand how users interact with our website, allowing us to enhance user experience.
You can choose to disable cookies through your browser settings, though doing so may affect the functionality of our website.
Data Security
We implement appropriate security measures to protect your personal data against unauthorized access, alteration, or destruction. However, no method of online transmission or storage is 100% secure, and we cannot guarantee the absolute security of your information.
Your Rights
You have the right to:
Access the personal information we hold about you.
Request corrections to inaccurate or incomplete data.
Request deletion of your personal information (subject to legal obligations).
Opt-out of receiving marketing communications from us.
To exercise these rights, please contact us at suelencleanservice@gmail.com.
State-Specific Privacy Rights
While there is no federal data protection law in the US, Massachusetts has specific privacy laws that we comply with:
Massachusetts Data Privacy Law: Massachusetts residents have the right to know what personal information is being collected, how it is used, and with whom it is shared. We are committed to protecting your data in accordance with Massachusetts regulations.
California Consumer Privacy Act (CCPA): If you are a California resident, you have additional rights under the CCPA, including the right to access, delete, or opt-out of the sale of your personal information. To exercise these rights, please contact us at suelencleanservice@gmail.com.
For residents of other states with specific privacy laws, please refer to the relevant section on our website (if applicable) or contact us for more information.
Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We recommend reviewing the privacy policies of any third-party services you engage with.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the new effective date.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:
Email: suelencleanservice@gmail.com
Website: Suelen’s Cleaning Services
Thank you for entrusting Suelen’s Cleaning Service with your personal data. We are committed to maintaining the highest standards of data protection and privacy.
